Best Practices for Integrating an Electrical Contractor into Your Business

Robert Harris JH Kelly
4 min readAug 9, 2024

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Incorporating an electrical contractor into your business operations is a strategic move that can enhance efficiency, ensure safety, and support your company’s overall growth. Whether planning a new build, retrofitting an existing facility, or addressing routine electrical needs, having the right electrical contractor can make a significant difference. However, integrating an external contractor into your business requires careful planning and communication to ensure a smooth and productive relationship. Here are some best practices to consider.

Define Your Needs and Expectations

Before you search for an electrical contractor, clearly define your needs and expectations. What specific services do you require? Are you looking for someone to handle routine maintenance, or do you have a large-scale project in mind? Understanding the scope of work will help you narrow your options and find a contractor with the right expertise.

Additionally, outline your expectations regarding timelines, quality of work, and communication. Having these parameters in place from the start will prevent misunderstandings and ensure that both parties are on the same page.

Conduct Thorough Research

Finding the right electrical contractor involves more than just a quick online search. Take the time to research potential contractors thoroughly. Look for those with a solid reputation, positive reviews, and relevant experience in your industry. Ask for recommendations from other businesses in your network. Word-of-mouth referrals can often lead you to reliable and skilled professionals.

When you’ve identified a few potential candidates, check their credentials. Ensure they are licensed, insured, and certified to perform the necessary work. This protects your business and guarantees that the contractor adheres to industry standards and regulations.

Establish Clear Communication Channels

Effective communication is key to successfully integrating an electrical contractor into your business. From the outset, establish clear communication channels and designate contact points on both sides. Maintaining consistent communication, whether through regular meetings, phone calls, or emails, will help address any issues promptly and keep the project on track.

Make sure that the contractor understands your business’s communication style and preferences. This might include how often you expect updates, the preferred method of communication, and who should be informed of any changes or decisions. Clarity in communication helps avoid delays and ensures everyone is working towards the same goals.

Monitor Progress and Performance

Once the project is underway, monitoring the contractor’s progress and performance is important. This doesn’t mean micromanaging but staying informed about key milestones and any issues that arise. Regular check-ins allow you to address problems early and ensure the work progresses as planned.

Keep detailed records of all communications, changes in the scope of work, and any agreed-upon adjustments. This documentation can be invaluable if any disputes or misunderstandings arise later. Reviewing the contractor’s performance throughout the project will help you assess whether you want to continue the partnership for future work.

Prioritize Safety and Compliance

Electrical work comes with inherent risks, so safety and compliance should be top priorities when integrating an electrical contractor into your business. Ensure that the contractor follows all safety protocols and adheres to industry regulations. This includes properly using personal protective equipment (PPE) to comply with local building codes and standards.

Before starting work, the contractor must provide a plan and conduct safety briefings with their team. This protects your employees and assets and demonstrates your commitment to maintaining a safe work environment.

Foster a Collaborative Relationship

Building a positive, collaborative relationship with your electrical contractor can lead to long-term benefits for your business. Treat the contractor as an extension of your team, involving them in planning and decision-making processes where appropriate. This approach fosters trust and encourages the contractor to take ownership of their work, ultimately leading to better outcomes.

Be open to feedback from the contractor, especially if they suggest alternative approaches or solutions based on their expertise. A collaborative relationship where both parties respect each other’s input can lead to more innovative and effective results.

Evaluate the Partnership Post-Project

After the project is completed, evaluate the partnership. Review the contractor’s performance, the quality of the work, and the overall experience. Did they meet your expectations? Were there any challenges that could have been handled differently? Gathering this feedback is crucial for making informed decisions about future collaborations.

If the contractor performed well and you’re satisfied with the outcome, consider establishing a long-term partnership. Having a reliable electrical contractor familiar with your business can save time and resources on future projects.

Building a Strong Foundation

Integrating an electrical contractor into your business is an investment in company’s future. By defining your needs, establishing clear communication, prioritizing safety, and fostering a collaborative relationship, you can build a strong foundation for a successful partnership. With the right approach, your electrical contractor can become a valuable asset, helping your business thrive and grow.

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Robert Harris JH Kelly
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Robert Harris is Executive Vice President of Business Development at JH Kelly, a leading MEP and specialty industrial contractor in the Pacific Northwest.